Återbetalningspolicy

You can request a return or exchange for any product (except "OUTLET" items) within 14 days from the delivery date. Once we receive the product back, we will issue a refund for the amount paid via bank transfer or PayPal, or we will exchange it if the customer prefers a different product. The return shipping cost is the responsibility of the customer.

Please ensure that the merchandise is returned in its original condition, including tags, internal packaging (if it's an accessory), and dust bag. Otherwise, the product cannot be accepted, and no refund will be issued. To arrange a pickup, please send an email to: shoppingonlinevioleta@gmail.com.

Ship the merchandise to the following address: